Wednesday September 25, 2019, Zone 1, Central London.
"The unpredictability of the last few years have shown that an unforeseen crisis can happen at any point, from the poisoning in Salisbury, a terrorist attack in the Manchester Arena or the fire in Grenfell. In the event of a crisis an immediate response is required. Attend Westminster Insight’s Effective Communication Around Major Incidents Forum to learn how to build an effective strategy to manage the media, public and keep key stakeholders up to date.
Attend to gain expert advice from leading PR and communications professionals, industry peers, and journalists to update your crisis communications strategy. Social media has changed the context in which crisis communication takes place: whilst the same crisis handling principles apply, the transparency, speed and spread of a crisis has changed out of all recognition. Equally, social media provides channels through which organisations can quickly and directly engage with their stakeholders. With a special focus on social media and media monitoring, managing your reputation has now become a top priority.
Time will also be spent looking at effective post-incident communication strategies to help community’s recovery, to rebuild public trust and to ensure the damage to your reputation is minimised.
Organisations can’t afford to be complacent as threats can come from anywhere and cause all sorts of untold damage. Don’t miss this opportunity to establish your organisation’s readiness for crisis communication activities.
- (Chair) Emma Leech, President, Chartered Institute of Public Relations (CIPR)
- Jon-Paul Hedge, Director of Communications, Exeter City Council
- Daniel Gerrella, Associate Director, Liz Male Consulting Ltd (LMC)
- Sarah Pinch, Past President, Chartered Institute of Public Relations (CIPR)
- Louise Neilan, Head of Communications, Southwark Council
- Simon Jones, Chairman, LG Comms, and Account Director, Westco Communications
- Paul Compton, Head of Communications and Engagement, Devon and Somerset Fire and Rescue and Chair, FirePRO
- Julia Corky, Director of Policy Performance and Communications, Westminster Council
- Susan Blackburn, Media Associate, Emergency Planning College, Media Strategy Lead, Multi-Agency Gold Incident Command Course
- Kirsten Walkom, Global Communications Director, Save The Children
For more details, visit the website here